I was pretty nervous coming in but Marta was very understanding and patient with the forms that needed filling out and explaining everything. Tori was also very caring and so gentle taking off bandages after mohs surgery and with apt. after that. My first meeting with Dr,. Yamamoto put me right at ease, as much as i could be! He explained everything and was not rushed at all like most dr. visits else where are, very patient making sure I understood everything and answered all questions. Very professional, very kind, highly recommended.